Consumer alerts

Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.

These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, publicizes issues through the media, produces consumer guides, and sends out consumer alerts so we all have the tools to make smart, safe, informed choices.

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Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like bottled water.

What We're Doing

Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.

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CFPB wants public input on big bank obstacle course to get customer service
Obstacle course

Consumer alerts

CFPB wants public input on big bank obstacle course to get customer service

CFPB director Rohit Chopra today announced a request for information about your experiences with your bank. “Customers of large banks should not have to run through an obstacle course to get a straight answer about their account. We are taking steps to ensure the legally enshrined right to obtain basic customer service.” Cover image via Flickr by Stevan Sheets, WWC Fall Family Fest, Some rights reserved.

CFPB finds military servicemembers harmed by credit reports & debt collectors

Consumer alerts

CFPB finds military servicemembers harmed by credit reports & debt collectors

From the CFPB's Office of Servicemember Affairs' recent annual report: Servicemembers told the CFPB about billing inaccuracies and that debt collectors used aggressive tactics to recover allegedly unpaid medical bills. Servicemembers also reported failures by credit reporting companies in helping to resolve inaccuracies and other credit reporting issues.

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Team
Ed
Mierzwinski

Ed
Mierzwinski

Senior Director, Federal Consumer Program, PIRG

Mike
Litt

Mike
Litt

Director, Consumer Campaign, PIRG